SERVICES

Marcomm Enterprises offers consulting, outsourcing, and on-demand or scheduled support services for computer networks and office technology systems.  We use custom solutions tailored to meet your specific business IT needs using best practices and proactive monitoring to minimize down-time.

MANAGED SERVICES
  • Monitor all servers, firewalls, and critical workstations

  • Block of support hours discounted

  • Client access to the Support Ticket Portal

  • Network Documentation

  • Support Usage Reports

  • Remote and On-Site Support

BACKUP SERVICES
  • MOBS (Marcomm Off-Site Backup Service) includes daily local backups to a RAID Device and off-site replication to a secure facilty  that is SSAE 16 and Tier III Certified.

  • Can also be set up without off-site replication.

SECURITY SERVICES
  • Firewall installation/maintenance (using Cisco Products)

  • Bitdefender

  • iBoss Content Filter

  • SPAM Service through Greenview Data which will perform Store and Forward in the event of an email outage

EMAIL ARCHIVE
  • Storage of all messages (inbound and outbound) for up to 10 years without any size limits

  • Use of a web interface to search with up to 4 variables

IT TECHNOLOGY
  • Purchase of any hardware and/or software product

  • Custom built computers with warranty/support services

  • Ruckus wireless network implementation

OTHER SERVICES
  • Hourly Break/Fix

  • Discounted block of hours for support

  • Cabling

  • VoIP Phone System

Marcomm Enterprises

Phone:  248-798-9700

Fax:       248-436-3388

support@marcomm-ent.com

Mailing Address:

19785 W. 12 Mile Road, #631

Southfield, MI  48076

 

 

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