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SERVICES

Marcomm Enterprises offers consulting, outsourcing, and on-demand or scheduled support services for computer networks and office technology systems.  We use custom solutions tailored to meet your specific business IT needs using best practices and proactive monitoring to minimize down-time.

MANAGED SERVICES

  • Monitor all servers, firewalls, and critical workstations

  • Block of support hours discounted

  • Client access to the Support Ticket Portal

  • Network Documentation

  • Support Usage Reports

  • Remote and On-Site Support

BACKUP SERVICES

  • N-Able/Cove Backups to a local device and cloud facility daily.  Multiple backups per day are an option as is  activating a cloud server in the event of a system crash.

  • Daily Email of backup status.

SECURITY SERVICES

  • Firewall installation/maintenance (using Fortinet Products)

  • Endpoint Detection and Response

  • iBoss Content Filter

  • SPAM Service through Vircomm/Proofpoingt

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EMAIL ARCHIVE

  • Storage of all messages (inbound and outbound) for up to 10 years without any size limits

  • Use of a web interface to search with up to 4 variables

IT TECHNOLOGY

  • Purchase of any hardware and/or software product

  • Custom built computers with warranty/support services

  • Ruckus wireless network implementation

OTHER SERVICES

  • Hourly Break/Fix

  • Discounted block of hours for support

  • Cabling

  • VoIP Phone System

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